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A transformational journey. LifeWorks becomes TELUS Health. Visit our About Us page to learn more.

Welcome to the LifeWorks Workplace Outcome Suite!

Helping service providers credibly demonstrate outcomes for Employee Assistance Programs.

Why is the Workplace Outcome Suite
a valuable tool
for EAPs?

The Workplace Outcome Suite (WOS) is a brief, psychometrically robust tool that clearly documents the impact of your EAP workplace intervention. The WOS is endorsed by EAPA and is a well-established outcomes measurement tool that continues to grow in employee assistance provider use, popularity and available data for reporting.

* EAPA stands for the Employee Assistance Professionals Association; the world’s largest, oldest, and most respected membership organization for employee assistance professionals.

Read all the Workplace Outcome Suite (WOS) reports

The Workplace Outcome Suite Report is an annual study of data contributed by multiple employee assistance providers worldwide and over 45,000 employee cases, produced in partnership with the International Employee Assistance Professionals Association (EAPA).

The report looks at the utilization and effectiveness of EAPs with regards to five specific outcomes: Work Presenteeism, Life Satisfaction, Work Absenteeism, Work Engagement, and Workplace Distress, analyzing the level of each both before and after intervention through EAP.

Download the report of your choice
2021 Executive Summary
2021 Full Report

*This year’s report uses prior year’s data, however, the report was named to reflect the year of report release, not source data. Moving forward, all reports will use the prior full year data but be named for the year of release.

If you would like to license the Workplace Outcome Suite,
please submit a request below

Fill out my online form.


“We find the WOS a professional and thoughtfully designed instrument, and one that we anticipate will demonstrate solid improvements and notable service value for us and the EAP industry.”

Marcie Bensman

Director of Quality Management,
Harris Rothenberg International

Make your employees feel loved